Spot cleaning, handwash. Cold. Do not expose to the sun directly. Dry flat in the shade.
All Ibiyaya pet carriers come with a 2-year manufacturer's warranty
*Free U.K. Delivery when you spend £50 applies to mainland U.K. only.
Please note that our standard delivery charge is £4.95 for orders below £50, providing a convenient shipping option for all purchases.
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a dispatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Upon dispatch, we will send tracking information to the email address you provided during checkout. This tracking information will allow you to monitor the status and location of your order in real-time. You’ll receive this email notification within 24 hours of your order leaving our warehouse.
On the rare occasion your tracking number doesn’t match up with the courier service used, please enter your tracking information here: http://parcelsapp.com/
Yes, we do, as standard. Most items are dispatched within 48 hours, and from within the U.K.
However, we work with various different European warehouses and suppliers to fulfil some orders, such as Ibiyaya. While this setup allows us to offer a wide range of products, it also means that our inventory is spread across different locations. As a result, providing express delivery, at times, becomes challenging. For a more accurate delivery time, please contact us, we’d be more than happy to help.
In the rare event that a product becomes out of stock after you’ve placed an order, we will promptly notify you via email. You will then have the option to either cancel the affected item from your order and receive a full refund, or choose to wait until the item is back in stock.
If your address is outside of the U.K. mainland you will require a delivery quote.
To obtain this please use our contact us page or email us info@silvercirclepets.co.uk for your delivery quotation.
Ibiyaya Ultralight Backpack Pet Carrier enables you to carry your pet on your back and is perfect for walking, hiking or just a stroll around town.
Recommended Weight Limit: 8KG/17.6lbs
N.W.: 1.0KG/2.2lbs
Carrier Measurements: L30 W30 H49 (cm); L11.9 W11.9 H19.3 (in)
Accessories: Safety tether x1 / Removable pad.
Spot cleaning, handwash. Cold. Do not expose to the sun directly. Dry flat in the shade.
All Ibiyaya pet carriers come with a 2-year manufacturer's warranty
• Extended 30 day returns
• Self-serve returns
• See conditions and procedure in our return FAQs
• Manufacturers warranty
• Silver Circle Pets are officially appointed by manufacturers
• Free U.K. delivery over £50 within 1 to 7 business days
• Most our stock is dispatched from within the U.K.
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