and sophistication. Crafted with premium vegan leather and featuring zinc alloy hardware finished in silver, it seemlesly combines design, beauty & functionality in one exquisite piece.
Neula Kindness Vegan Leather Dog Collar Walk Set
*Free U.K. Delivery when you spend £50 applies to mainland U.K. only.
Please note that our standard delivery charge is £4.95 for orders below £50, providing a convenient shipping option for all purchases.
Order Confirmation
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be dispatched. In the event that your items are unavailable for immediate dispatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to dispatch your order.
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a dispatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Occasionally, orders containing multiple items may arrive in separate deliveries, particularly if certain items are available for immediate dispatch while others require additional processing time. In such cases, Silver Circle Pets reserves the right to charge an additional fee for multiple deliveries. Customers who choose to have theirs orders delivered seperately acknowledge and agree to the possibility of incurring additional delivery charges. By placing an order with Silver Circle Pets, you accept responsibility for any additional fees associated with multiple deliveries.
Tracking Information:
Upon dispatch, we will send tracking information to the email address you provided during checkout. This tracking information will allow you to monitor the status and location of your order in real-time. You’ll receive this email notification within 24 hours of your order leaving our warehouse.
On the rare occasion your tracking number doesn’t match up with the courier service used, please enter your tracking information here: http://parcelsapp.com/
How long does it typically take for my purchase to arrive once it’s dispatched?
Usually 2-7 business days, however, some items can take longer.
Do you offer express delivery?
Yes, we do, as standard. Most items are dispatched within 48 hours, and from within the U.K.
However, we work with various different European warehouses and suppliers to fulfil some orders. While this setup allows us to offer a wide range of products, it also means that our inventory is spread across different locations. As a result, providing express delivery, at times, becomes challenging. For a more accurate delivery time, please contact us, we’d be more than happy to help.
Out of Stock Items
In the rare event that a product becomes out of stock after you’ve placed an order, we will promptly notify you via email. You will then have the option to either cancel the affected item from your order and receive a full refund, or choose to wait until the item is back in stock.
Extended 30 Days Returns
We understand that sometimes things don't work out as planned. If you need to return or exchange a product, you have 30 days from the date you receive it to initiate a request through our dedicated online portal. Please submit your request before sending any items back.
Where does Silver Circle Pets deliver to?
We deliver anywhere in the U.K. (United Kingdom)As per EU Consumer Rights, there may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.
If your address is outside of the U.K. mainland you will require a delivery quote.
To obtain this please use our contact us page or email us info@silvercirclepets.co.uk for your delivery quotation.
PRODUCT DETAILS
Vegan Leather Dog Collar & Lead Set
Meet the designer Kindness Collar Walk Set by Neula, your ultimate walking set for you and your dog.
You and your dog share something in common: Kindness. A subtle yet powerful feeling that transforms and amplifies wherever it flows.
When you choose Kindness, you will be attracting and experiencing good wherever you go, because you've learned what lies within yourself, you will always find its equivalence on the outside.
These three luxurious items were meticulously crafted with vegan leather to work seemlesly together, making the premium Kindness Collar Walk Set the ultimate choice for everyday walks with your dog. Don't miss out - get yours now!
The premium set includes:
Kindness collar:
and sophistication. Crafted with premium vegan leather and featuring zinc alloy hardware finished in silver, it seemlesly combines design, beauty & functionality in one exquisite piece.
Kindness bag dispenser:
A Gift to You:
Each purchase arrives in one of Neula's signature gift boxes, because having you and your best friend around is the most valuable gift to us.
Neula Advice:
Along with your order, you'll receive a piece of #neulasadvice to warm your heart and soul.
Get Featured!
We'd love to see your dog wearing our Kindness Collection! Mention us @neulathedog on your instagram story, and win the chance to get featured on our instagram. Don't forget to tag Silver Circle Pets too! @silvercirclepets
Care
To make your product last longer, we recommend keeping it in a safe place and wearing it only during walks. It will provide more comfort to your dog and will also enhance the product's durability. Frequent scratching could cause vegan leather to peel over time.
Precaution
We recommend keeping your product away from water and other liquids. Excessive water contact could damage it. If it happens a rainy day, or it got wet unintentionally, do not worry! Use a soft cloth to dry it. It will be just fine!
Cleaning
We recommend using a soft damp cloth to remove any dirt from the product surface, If you can clean it with a dry cloth, considering using that instead of a damp one. Wipe it over with soft strokes. Afterwards, use a dry cloth to remove any moisture until it is fully dried.
REVIEWS
SHIPPING & RETURNS
Returns Policy
• Extended 30 day returns
• Self-serve returns
• See conditions and procedure in our return FAQs
• Manufacturers warranty
Delivery
• Silver Circle Pets are officially appointed by manufacturers
• Free U.K. delivery over £50 within 1 to 7 business days
• Most our stock is dispatched from within the U.K.